Cookie
Policy.

We use cookies on familio.co.uk. By using our website, you consent to the use of cookies. This page explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

How do we use cookies?

Cookies allow us to recognise users (where appropriate), tailor the content on our website to fit the needs of our website's visitors and helps us improve the user experience. Without certain types of cookies enabled, we can't guarantee that the website and your experience of it are as we intended it to be. We use cookies to obtain information about your visits and about the device you use to access our website. This includes where available, your IP address and pseudonymous identifiers, operating system and browser type and, depending on the cookie, also includes the reporting of statistical data about our users’ browsing actions and patterns.

Types of cookies

The length of time a cookie stays on your device depends on its type. We use two types of cookies on our website:

  • Session cookies

    are temporary cookies that only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our website remember what you chose on the previous page, avoiding the need to re-enter information and improve your experience whilst using the website.
  • Persistent cookies

    stay on your device after you’ve visited our website. Persistent cookies help us identify you as a unique visitor.

Analytics cookies

We may use cookies and tracers enabling us to assess the performance of our website, our applications, services and tools, including within the scope of analytical practices, to help us understand how visitors use the Website, determine if you have interacted with the messaging tool, detect if you have viewed products or links, and improve the content of our Website, applications, services and tools. We use Google Analytics services to analyse browsing behaviour. For more information about the data collected by Google Analytics and how they use it - click here.

We also use a service called Hotjar. Hotjar is another analytic tool that helps us understand how people use our website. For more information about the data collected by Hotjar and how they use it - click here.

Your choices regarding cookies

If you'd like to delete cookies or tell your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

More information about cookies

For more information on how businesses use cookies and how to manage cookies, you can visit All About Cookies.